Gaming should be entertainment — not a source of stress, financial strain, or anxiety. 8g8g provides every player with the tools, information, and support needed to stay in control and keep the experience enjoyable.
🔞 Adults Only — 21+ RequiredResponsible gaming is not a checkbox at 8g8g — it is a set of active, enforceable commitments built into every layer of how we operate.
No player under 21 years of age may register or place a bet on 8g8g. Every account is subject to mandatory KYC (Know Your Customer) verification before any withdrawal is processed. Accounts found to belong to underage individuals are closed immediately and all funds returned.
You can set daily, weekly, or monthly caps on how much you deposit into your 8g8g account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period; decreasing a limit takes effect instantly. Contact support or use account settings to configure your limits.
Need a short break? A time-out temporarily suspends your account for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Any pending withdrawals are processed normally. Time-outs can be requested via the support team.
If you feel your gambling is no longer recreational, self-exclusion is available for 30, 60, or 90 days — or permanently. A permanent self-exclusion cannot be reversed under any circumstances. During the exclusion period, 8g8g will not send you any promotional communications and will refuse any attempts to re-register.
You can enable session duration alerts that pop up at intervals you define — for example, every 30 or 60 minutes — showing how long you have been playing and your net win/loss for the session. These reminders help you make conscious decisions about whether to continue or stop.
8g8g will never send bonus offers or promotional materials to any player who has activated a responsible gaming restriction, is under a self-exclusion, or has flagged themselves as a vulnerable player. We do not use high-pressure tactics, artificial urgency, or misleading bonus structures to encourage continued gambling.
Every tool listed below is available to all registered 8g8g players at no cost and with no questions asked.
Access via your account settings panel. Choose a daily, weekly, or monthly limit denominated in IDR. The system enforces the cap automatically — you cannot deposit beyond it even if you try. Decreases apply immediately; increases require a 7-day waiting period to prevent impulsive decisions during a high-emotion session.
Set a maximum IDR amount you are willing to lose over a defined period. Once reached, further betting is blocked until the period resets. This tool is particularly useful for players who set a clear entertainment budget and want the system to enforce it automatically, removing willpower from the equation.
Define the maximum number of minutes or hours you want to spend in a single session. When the limit is reached, you will be automatically logged out. You can also set a "play time budget" per week — for example, no more than 5 hours total — and the system tracks your usage and locks the account when the budget is consumed.
Configure popups to appear every 30, 60, or 120 minutes during active play. Each popup displays your total session time, total bets placed, and your net position for the session. You must actively click "Continue" to keep playing — this friction is intentional and helps you make a deliberate choice rather than playing on autopilot.
Request a 24-hour, 48-hour, 7-day, or 30-day account suspension by contacting [email protected] or using the account settings. Your account is locked immediately upon confirmation. This tool is designed for players who want a short reset without committing to a long-term self-exclusion.
Contact our support team at [email protected] to initiate a self-exclusion. Specify your preferred duration: 30 days, 60 days, 90 days, or permanent. All marketing communications stop instantly. Attempts to create a new account during the exclusion period will be identified and blocked by our system.
💡 To activate any of the tools above, email [email protected] or navigate to Account Settings → Responsible Gaming. All requests are processed within 24 hours (WIB), and most take effect within minutes of confirmation.
Problem gambling can develop gradually. Recognizing the early signs in yourself — or in someone you care about — is the first step toward regaining control.
⚠️ If you answer "yes" to three or more of the questions in the self-assessment below, we strongly encourage you to use one of our player protection tools or contact our support team immediately.
Spending more money on gambling than you originally planned, or chasing losses to try to win back what you have lost.
Feeling restless, irritable, or anxious when you are not able to gamble, or when you try to reduce your gambling activity.
Repeatedly trying to cut back or stop gambling but finding that you cannot sustain the effort.
Hiding your gambling activity from family members, friends, or your partner — or lying about how much time or money you spend.
Borrowing money, selling possessions, or taking out loans specifically to fund gambling activity.
Gambling as a way to escape personal problems, reduce stress, relieve depression, or avoid dealing with difficult emotions.
Gambling is causing damage to your relationships, employment, education, or financial stability.
Needing to bet progressively larger amounts to feel the same level of excitement — a sign that tolerance is developing.
Answer the following questions honestly. This assessment is not diagnostic, but it can help you reflect on your relationship with gambling.
Have you ever felt the need to bet more and more money to get the same feeling of excitement?
Have you ever gone back to gambling on another day to try to win back money you lost?
Have you ever lied to anyone about how much time or money you spend on gambling?
Have you ever missed work, school, or an important family event because of gambling?
Have you ever borrowed money or sold something to fund gambling?
Do you feel restless or irritable when you try to reduce or stop gambling?
📌 If you answered "yes" to two or more questions, please consider activating a deposit limit, time-out, or self-exclusion on your 8g8g account — or reach out to a professional support organization listed below.
Activating a responsible gaming restriction on your 8g8g account takes less than five minutes. Here is exactly how to do it.
Access your 8g8g account using your registered email address and password. Make sure you are using a secure, private connection.
Click on your profile icon in the top-right corner, then select "Account Settings" from the dropdown menu.
In the settings menu, locate the "Responsible Gaming" tab. This section houses all available player protection tools.
Select the tool you want — deposit limit, loss limit, session time, reality check, time-out, or self-exclusion — and configure your preferred parameters.
Confirm your selection. Restrictions take effect immediately or within minutes. You will receive a confirmation email to your registered address (WIB). For self-exclusion requests, a member of our team will also follow up via email.
If you cannot access your account settings or prefer to speak with someone, email [email protected] directly. Our team is available 24/ 7 (WIB) and will process your restriction request as a priority.
Whether you want to talk to our team, activate a restriction, or seek independent professional help, support is always available.
Our responsible gaming specialists are available around the clock. Email us to activate any restriction or to talk through your concerns.
[email protected]Available 24/7 · Response within 1 hour (WIB)
If you feel gambling is seriously affecting your life, we encourage you to seek professional psychological support from a qualified counselor in your city — Jakarta, Surabaya, Bandung, Medan, or Bali.
Speak to a licensed professional in your areaSometimes the most important step is an honest conversation with a family member, close friend, or partner. You do not have to face this alone — sharing your concerns is an act of courage, not weakness.
Reach out to someone in your support network🚨 If gambling is causing you or your family immediate financial hardship or emotional distress, please stop playing now and contact our support team at [email protected] to activate a self-exclusion immediately. Your wellbeing comes before any game.
The following summarizes 8g8g's formal obligations and commitments to every player on our platform.
📋 Age Policy: No person under the age of 21 may register or gamble on 8g8g. This is a firm rule with no exceptions. We verify age at registration and at withdrawal through our KYC process.
🎯 Gambling is Entertainment: 8g8g considers gambling a form of paid entertainment. It should never be treated as a source of income, a financial strategy, or a method for recovering losses. The house always holds a mathematical edge over time.
🔐 Data Confidentiality: Any personal information you share when requesting a responsible gaming restriction — including self-exclusion requests — is treated with the highest confidentiality and is never used for commercial profiling.
📣 Honest Advertising: 8g8g does not use misleading bonus language, guaranteed win claims, or artificial scarcity tactics. All bonus terms are clearly stated. We never imply that gambling will solve financial problems.
🌐 Third-Party Tools: We respect players who use third-party responsible gaming software or browser extensions to block gambling sites. We will not attempt to bypass or circumvent such tools.
📆 Regular Review: 8g8g reviews its responsible gaming policies at least annually and updates its tools and procedures in line with international best practices. This page reflects the current policy as of January 1, 2026.
Review our Terms & Conditions for the full rules governing your 8g8g account, check our FAQ for quick answers, or read our Privacy Policy to understand how we protect your data.
🛡️ 8g8g is committed to responsible gaming. Adults only (21+). If gambling is no longer fun, please stop and seek help.